Enquiries and contact

Just come and knock on our door.

Dear visitors, dear guests,

perhaps you still have a question that our website does not fully answer, or one that needs a personal answer for your stay. In that case, simply give us a call.

Otherwise, just use our contact form or send us an e-mail. You will also find all our contact details on this page. We look forward to hearing from you.

Best wishes from all of us at the Pottkuchen

The Quisdorf family

Contact form

    Your name (required)

    Your e-mail address (required)

    Subject

    Your message

    Good to know

    Our seasons

    Our year is divided into a main season (May – September) and an off-season (October – April). We are always closed over Christmas and New Year’s Eve; overnight stays are not possible during this time.

    In the off-season (October – April) our rooms can be booked from Monday to Friday. No arrivals are possible at weekends!

    In the main season (May – September) our rooms can be booked from Monday to Sunday. No arrivals are possible on Sundays!

    Check-in and check-out times in the off-season (October – April)

    • Check-in: 3:00 – 6:00 pm
    • Check-out: by 10:00 am

    Please note:

    • Arrival is only possible with a prior reservation or booking.
    • In the off-season (October – April) no arrivals are possible at weekends.
    • In the main season (May – September) no arrivals are possible on Sundays.

    Breakfast

    Current breakfast times in the off-season (October – April):

    • Tuesday – Friday, 8:00 – 9:30 am 

    Breakfast times in the main season (May – September):

    • Tuesday – Friday, 8:00 – 9:30 am
    • Saturday + Sunday, 8:00 – 10:00 am

    Payment by invoice possible with

    Cancellation / prepayment

    Cancellation and prepayment conditions vary depending on the rate. Our booking system shows them to you before you confirm your booking.

    Age restriction and extra beds

    • The minimum age for a stay is 18 years.
    • We cannot accommodate children, and no extra beds or cots can be placed in the rooms.

    Allergy-friendly

    • Throughout the hotel, no pets are allowed!
    • We are a non-smoking hotel; smoking is not permitted anywhere in the hotel!

    For cyclists / motorcyclists:

    Please let us know when you book, or before you arrive, that you will be travelling with bicycles or motorbikes and how many parking spaces you need.

    Please note: Booking a room does not automatically include a parking space for bicycles or motorbikes. We can only guarantee a space to guests who let us know in advance (at least 1 day before arrival) that they are coming by bicycle or motorbike. Please also note that cyclists and motorcyclists can only check in during reception hours, 3:00 – 6:00 pm.

    Note on e-bikes:

    For fire safety reasons, charging e-bike batteries is not permitted anywhere in the hotel (including the rooms). If you have questions about charging, please call us on +49 39080 95390.

    Note on bicycle parking: 

    Bicycles may only be parked in the place assigned by our staff, not anywhere else in the hotel. Bicycles may not be kept in the guest rooms!

    Where to find us